One question has been asked quite often is “what is going to happen if our fridge is broken”?

Below is our guideline based on the principle of “We care/share as if it is our home together”. It is a step-by-step common sense approach that is quite similar to the case when we have a fridge broken in our own home, with a few specific notes that apply to renting-situation. 

Imagine what would happen if our own home fridge broke down all of a sudden? We will call either contractor of appliance fix/repair business, or go ahead to buy/order a new one. It is reasonable to expect this may last anywhere from 1 or 2 days up to 2 weeks (If ordering a new one is out of stock). Naturally, you will find out a way to handle the food situation on your own depending on how long it takes and your personal/family situation. 

When renting/sharing a home from us, it goes the same principle except now you may immediately call property management company or landlord/agent if you have a reasonable ground to believe it is due to “Wear and tear”. We will decide to fix or replace it on a case-by-case basis. The whole process may take up to 2 weeks as well. And it is naturally residents’ sole responsibility to cope with this situation before the issue resolved. 

It is understandable regardless of whether you are renting or owning, a situation like this could happen. It is just the way of life we all experience. While we will always try our best to get this resolved in a timely manner, you could consider one or a few of the following options:

• Make a temporary cooler. Ice. Small containers of that which you require (such as camping gears boxes etc with ice to be replaced each day)
• Buy fresh food with a small amount for one-day consumption, can food, etc. 
• Other ways that work for your own. 

In the end, it goes back to our philosophy to “Share homes happily”, when we all treat each other in a way of true “sharing with” instead the mass-culture of “renting from or renting to”, we will make the best  of the time we stay together and to share a happy story ever after!