FAQs about the position "independent maintenance staff"

In general, you will expect various small size work. It normally take a few hours and can be done in one trip. 

It can be anything around house. Most commonly, things tends broken a lot in a typical rental home.

Before assigning you the job, we will check to make sure you are comfortable to get it done within the given time frame. 

Whenever tenants are at home, if the house is occupied. This means our staff will most likely need be there during after work hours (5-9 pm), or on weekends. 

when the house is vacant (just move-out, before move-in), there is a lot more flexibility in terms when we can access. It is pretty much whenever works for you, as long as it fits in our overall time line before the tenants move in. 

It is basically a honor system that works quite straightforward:

Your hours is the total time when you are on site and work on the job. 

All you need to do is simply text us each time you on/off site. Here is a quick demo

12:13 pm, arrive 

12: 45 pm, leave for parts. 

1:31 pm, back with the parts. 

1:55 pm. Done and leave. 

Your work time shall be recorded as the following:

12:45 pm to 1:31 pm = 46 mins

1:31 pm to 1:55 pm = 24 mins

the total time is 46 + 24 = 70 mins. 

You will then record the above into the Trello once done. See demo page here. 

Sometimes there are jobs that is quick simple and quick. Examples are: 

  • Cut the lock for a quick access. 
  • deliver the block heaters for the residents while they are waiting for Hvac contractor in to get the furnace work again… 

Under such cases, the time you spend might be just a few minutes to get the work done. This will be recorded as the work duration of less than 15 mins and you will be paid as the minimum payment of 15 mins, plus the dispatch fee. 

It is honor system that works quite straightforward: “Your hours is the total time when you are on site and work on the job. “All you need to do is simply text us each time you on/off site.

Here is a quick demo of the text message on how a typical job how the hours are being recorded: 

===========

12:13 pm, arrive for M099 

12: 45 pm, leave for parts. 

1:31 pm, back with the parts. 

1:55 pm. fixed, tested. Pics/video taken. 

============

You will then record the above into the Trello once done. See demo page here. 

For simplicity, we have regarded a minimum 1 hr payment as so called “dispatch fee” to cover all the following cost: 

  • time spent on the road (to and from job site)
  • mileage on vehicle, gas etc
  • time spent on go to get parts
  • tools you bring with (not include the cost to rent tool for the jobs)

Our office will e-transfer you the estimated “advanced funding” to cover the parts cost for the assigned jobs.  

All you need is to

  • Make a clear note on each receipts for the item, take pictures of them and
  • add them to the Trello board.
  • Add them together for the total amount on the material $ for each task. 

If any part needed not in the original work scope and it costs more than $75.00, it would be a good idea to have a quick discussion with office first before go ahead. 

Wrt the parts that are available in my own inventory – sometimes you may have some parts that lay around in your garage which might fit the coming jobs, should it be a good idea to use them instead of buying a brand new one?

The general rule of thumb is if the item you have is with original receipt and valid warranty provided, then this part can be used; otherwise it is recommended to not use any old parts of your own simply because it works the best when the parts are covered warranty and it is also an accounting requirement to keep the receipt for the record. 

Simply put, try to not use these old items for the jobs assigned whenever possible. 

You will be covered with the minimum dispatch fee of 1 hour pay, as long as all the following are met:

  • you arrived on or before the schedule. 
  • you called them for minimum 2 times within 15 minutes time period. 
  • you informed our office with regards to the tenant’s absence. 

We will deal with this issue with the resident directly. 

It depends on your availability, performance as well as our overall amount of tasks. 

We may gradually add more tasks as per your work schedule, to reach an ideal point where you work on the full capacity while still have a great life-work balance. 

On the 15th day of current month, you are paid as per the total working hours you have conducted for all the assigned tasks during the previous month. 

For example, On Sept 15, 2020, you will be paid for all the work you did during the time between Aug 1, 2020 to Aug 31, 2020. 

 

You are being hired as so called “independent”, part-time based staff. By definition, you work with us as a “contractor”. As such, it is totally up to you to record all the income for this position and file the tax as per the proper tax guidelines/ regulations. 

 
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