FSC Maintenance Staff Hiring FAQs

Flying Stone Canada Ltd was started by two engineers  over 10 years ago as a side business. Gradually it has grown into a residential rental company to serve Edmonton and surrounding areas.

Quite opposite from what most people think, for a long time, we were NOT passionate about real estate, actually we hated it – the rental world is stuffed with horror stories about “slum-landlords” and “tenants from hell”… It is a toxic culture made us feel trapped, until one day we realized the way out of the trap is to start from within and care.

That is when “share homes happily” was born. Now we share homes instead of just renting houses, we think of “family and friends”, instead of “renters”, we show our cares in doing instead of only care in talking. Not long, we see smiling faces, arise genuine laughs, and share the true happiness.  

If you are alike us, still naive enough to believe in big dreams and willing to make impossible happen naturally, then this is what we will say to you – Welcome home!

    1. Basic requirements (what we expect the applicants to have)
      1. Canadian Citizen elder than 18 yrs old with NO criminal record
      2. Education level as high school or higher;
      3. Basic computer skills of word processing, emailing etc.
      4. Familiar with social media, at least use one of the following of FaceBook, Instagram, Twitter, Snapchat, WhatsApp, WeChat and etc.
      5. Has your own vehicle and valid driver license.
      6. Flexible working hours that fits your work and life style.
    2. Others strong indicators that you are going to do well in this position
      1. You are naturally happy person with bright view and positive perspective
      2. You may currently working full-time, or study in school and besides to make a nice income, you are also keen (or even more) on learning, connecting and growing.
      3. You like to keep your words. More importantly, you feel it is a mutual respect to do what one says, takes responsibility for things not going well, instead of pointing fingers to others.
      4. Money is important to you but you do have a nice saving to buy you bread for rainy days. And you don’t have to compromise for the lack of money.
    1. Based on the experience levels we will have the payment range from $20.00 or up to $30.00 to start, when the job is hourly based.
    2. For certain jobs, we have standard payment structure based on the task/project (for example, to replace a kitchen faucet, $30.00 will be paid, regardless how long it will take you to complete the job).
    3. On every 15th of each month, your payment for the last month will be paid via the payment method you have chosen.
    4. Extra handling for the case of wear and tear on your personal vechicle, tools, small parts (screws, nails); time spend on purchase parts during the task, a so called dispatch fee of $10.00 per task. (home to job A back and forth counting one dispatch, Job A to Job B counting 2nd dispatch etc)
    5. No show:
      1. If you arrive but the client is not there, try to be in touch with him by various way for next 10 minutes or so before you leave. You will be paid by $20.00 as compensate per task.
      2. If you have emergency prior to the task, notify our office right away for the possible no show situation so that we can deal with it promptly together.
      1. Standard working hour availability: you are expected to be available between 5:00 pm to 9:00pm monday to Friday. And 9:00 am to 9:00 pm on Saturday. In addition, normally when the job is being assigned, there will be at least 24 hr advanced notice so that you can arrange your schedule accordingly. In rare cases when things in urgent, our office will be calling you first to check before we set up the job with you formally.
      2. If you have more or less than the above standard working hours, please communicate with our office to make sure we have it on file to allocate you for the coming jobs.
      3. To assign jobs, we rotate the opportunities through all the available maintenance staffs.Individuals with consistent performance and solid results of completion will gradually make his way  up by being assigned with more tasks, and taking on more responsibilities and opportunities.
  • Clients send in work request
  • FSC office convert it into work request
  • Send the assignment to staff via LOC 8 (App for job dispatching)
  • Maintenance staff get ready
    • May connect with the client via video chat to diagnose
  • Perform the job on time and record the following in Loc8:
    • time and expenses
    • Before and after videos (in Facebook maintenance group)
    • Key notes you have during the job.
    1. Start with independent contractor on relatively casual basis
    2. Based on the progress – regular part-time staff
    3. Can progressed into full-time career as the maintenance staff; and/or manager to manage properties up to 300; and up-level management role.
    4. The time span depends and typical process may take 1-2 years.
    1. Small scale
      1. Normally can be done by 1 people in less than 2 hr or so
      2. Sometimes (20%) you will work with others.
    2. General fix jobs – these are jobs around houses that don’t need special certificate in order to perform genuine good job. These are jobs such as painting, flooring, replacing the locks, hang up blinds, so on.
    3. Less complicated plumbing, electric works that can be done without requirement of permits. For example, to replace leaking faucets, change light tubes, etc.

Within 90-days we guarantee the workmanship of any task being performed.

    1. Loc8/Trello (apps for dispatching and coordination and financial record)
    2. Social medias such as Facebook, Instagram, Snapchat, Wechat etc
    1. Updated criminal record/check
    2. 2 pieces of IDs
    3. Basic tool kits (To find out where to start, please check this link here)
    4. Valid Vehicle
    5. Personal Pictures for website team player posting along with a 200-300 words bio.
    6. Provide the payment method, email transfer so on.
    1. Initial 5-10 hrs on-site training time (without pay) will be provided by senior staff/manager to bring you up to speed.
    1. Depending on the first evaluation period, we will decide if longer training period is needed or not.

For the small cost of parts/materials (up to $100), you may go ahead to buy with the out-of-pocket expense, record the receipts in the App Loc8, and it will be reimbursed by our office.

For larger cost, please get in touch with office so that we may arrange funding in advance to cover the parts cost. 

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