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Check-in and out:

  • Check-in: After 3 pm of your check-in day, you should receive an email with all the details and link to this page
  • How to access the house/suite: we will provide access code to the keyless lock at the main entrance via the email sent to you shortly prior to your check-in time. 
  • Access code: will be provided in the welcome email we send to you shortly before 3:00pm on your check-in day. 
  • Check-out: is before 1100 am on the check-out date. Please leave the room as it is, and lock the room and unit. Put all three keys back to the lockbox. Kindly send us a message when you leave if possible. 
  • Our cleaner will be at the home right after 1100 am on the check-out date to do the cleaning. 

Internet – For access code and internet service provider information, please find the modem in the suite and all the SSID and password information are written on the back.

During your stay: if we can be of any further help, please feel free to call us at our office 780 570 5388 or text us at 780 8936585. 

Enjoy your stay!